Retail Manager

Timeframe & Location: We are looking for a strong Retail Manager to join our team. This is an in-person position with year round potential for the right candidate.

Are You Right for This Role? We are seeking an enthusiastic team player with a strong work ethic to join our dynamic team. If you are passionate about our brand and products and can create a welcoming and informative in-store experience for our customers, we want to hear from you. To succeed in this role, you must have an outgoing personality and a willingness to learn and grow. The Retail Manager is responsible for training, managing, and retaining sales staff, and ensuring an exceptional shopping experience that drives brand loyalty. There is room for growth and promotion within our locally owned small business. Employees enjoy generous discounts on our products and a 401K program.

Responsibilities Include:

• Manage sales team and set schedules.
• Conduct regular meetings with the sales team to review priorities, plans, and updates.
• Maintain a tidy, enticing, and well-stocked shop.
• Plan and orchestrate in-store events.
• Perform regular check-ins and evaluations of retail staff.
• Collaborate with leadership to create soundbites/talking points for sales staff.
• Hire, train, develop, and supervise retail team members.
• Help retail sales employees develop their individual skills.
• Consult with the leadership team to create specific product-driven sales goals.
• Provide excellent customer service to in-store customers.
• Recommend ideas to boost sales and enhance the customer experience.

Qualities We’re Looking For in a Candidate:

• Outgoing and enthusiastic personality.
• Coachable and eager to learn new things.
• Excellent communication skills.
• Strong customer service skills.
• Ability to handle multiple priorities and responsibilities simultaneously.
• Reliable, punctual, and organized.
• Energetic, sociable, friendly, and personable.
• Enjoys sales and customer interactions.
• Interest in jewelry, accessories, and store displays.

Qualifications:

• Experience with inventory management, retail sales, and customer service.
• Leadership skills in supervising and managing teams.
• Proficiency in POS systems, cash register operations, and inventory control.
• Familiarity with purchasing, stocking, and marketing within a retail environment.

You will be a W-2 employee, paid hourly. To apply please email us your resume to coral [at] stefaniewolf [dot] com, and let us know why we need you on our team!

Inventory Associate

Timeframe & Location: We are looking for an Inventory Associate to join our team. This is an in-person position with year round potential for the right candidate.

Are You Right for This Role? We seek a professional and detail-oriented individual with a can-do attitude. To be successful in this role, you will need to learn and apply detailed receiving and shipping processes, handle exceptions and conditions collaboratively with the team, and assist walk-in customers in our retail store as needed, depending on the season and order volume. Experience with e-commerce platforms (preferably Shopify), retail store operations, and/or web fulfillment is preferred. You will receive training in shipment receiving, order fulfillment, and retail sales to ensure your success. There is room for growth and promotion, with opportunities to learn about other parts of the business if interested. Employees receive generous discounts on our products and are eligible for a 401K program.

RESPONSIBILITIES INCLUDE:

• Pack and ship online and wholesale orders efficiently based on current processes.
• Receive shipments, check package contents against expectations, adjust inventory levels, and prepare products for sale according to company processes.
• Communicate with customers and vendors regarding changes, discrepancies, special needs, and package tracking.
• Regularly visit the town post office for drop-offs and pick-ups.
• Communicate with mail couriers as needed.
• Provide customer service to walk-in customers and share our brand story with shoppers.
• Utilize our point-of-sale system to ring in sales.
• Provide customer service via in-person, phone, and email.

   

QUALITIES WE'RE LOOKING FOR IN A CANDIDATE: 

• Reliable, punctual, and organized.
• Great attention to detail.
• Communicative and collaborative.
• Friendly disposition.
• Quick learner and able to follow standard processes.
• Able to work independently and adaptably.
• Receptive to feedback and training.

You will be a W-2 employee, paid hourly. To apply please email us your resume to coral [at] stefaniewolf [dot] com, and let us know why we need you on our team!

Retail Associate

Timeframe: We are looking for Sales Associates to join our team. The current open position is Part Time, with opportunity for year round for the right person. You must be available to work weekends and some holidays.

Are you right for this role? We are looking for someone who is enthusiastic about our brand and products and can craft a friendly and informative in-store experience for our customers. To be successful in this role, you will greet and connect with customers, you are a fast learner and quick on your feet. You must be able to work well with others, have interest in jewelry, accessories, and gifts, and be open to feedback. There is room for growth and promotion and you may have the opportunity to learn about other parts of the business if interested. Employees receive generous discounts on our products which comes in handy for holiday shopping!

RESPONSIBILITIES

• Provide excellent customer service to customers both in the shop and over the phone

• Share key product knowledge with customers.

• Help each customer feel as if they are the most important person in the world.

• Assist in maintaining a tidy, enticing, well-stocked shop.

• Recommend ideas to boost sales and improve the customer experience.

• Attention to detail with the ability to learn, establish and build a working knowledge of our jewelry styles, colors and prices.

QUALIFICATIONS

• Reliable, Punctual, Organized

• Energetic, Outgoing, Friendly, Personable

• Enjoys Sales & Customer Interactions

• Interested in Jewelry, Accessories

• Interested in Assisting with Store Displays

You will be a W-2 employee, paid hourly. You will be a W-2 employee, paid hourly. To apply please email us your resume to studio [at] stefaniewolf [dot] com, stop in at 37 Circuit Ave, or call us at 774-549-9526 and let us know why we need you on our team!